01 / YOUR ROOF
Document the concern
Share the approximate storm date and safe photos of what you noticed. Keep previous roof and repair records available for the assessment.

Hail Damage Roof Repair / Dallas–Fort Worth
After a hailstorm, understand the condition of your roof before deciding what comes next. Request a roofing assessment, review the findings and discuss a repair or replacement scope suited to the property.
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At a glance
A storm by itself does not establish the damage or the roofing work needed. An assessment should consider the observed roof condition, affected materials and extent of the concern. Repair, replacement and insurance coverage are separate decisions.
Tell PAC About Your Roof ↗A practical approach
01 / YOUR ROOF
Share the approximate storm date and safe photos of what you noticed. Keep previous roof and repair records available for the assessment.
02 / YOUR ROOF
Ask which areas are affected, what observations support the findings and whether other age-related concerns are present.
03 / YOUR ROOF
PAC can discuss the roofing findings and proposed work. Your insurer determines policy coverage, claim decisions and payment.
Roof details that matter



Before your next step
Begin with safe observations and a clear record of what happened. There is no need to climb onto the roof to request an assessment. Avoid treating a photograph or a neighborhood storm report as a complete damage determination.
Learn more: Texas Department of Insurance roofing and insurance guidance ↗
How to get started
Share the ZIP code, storm timing and any visible concerns or active leak.
Discuss affected areas, material condition and repair or replacement options.
Review the scope and written terms. Address insurance questions with your insurer separately.
Common questions
A lack of indoor leaking does not establish that the roof is unaffected. An assessment can evaluate the roofing condition even when no water entry is visible.
No. Surface marks and wear can have different causes. Ask how the findings were evaluated instead of assuming that every visible mark is hail damage.
Coverage depends on the policy, cause of loss and insurer’s decision. A roof assessment does not guarantee claim approval, full replacement or a particular payment.
No deductible waiver is offered. Texas prohibits contractors from waiving or rebating an insurance deductible. Confirm your responsibilities and policy terms with your insurer.
That depends on the observed condition and extent of the affected areas. Review a property-specific roofing scope rather than deciding from the storm event alone.
Identify the active leak clearly in your request and include your ZIP code. PAC provides 24-hour emergency and storm roofing service every day and will confirm response arrangements for the property.
Know your options
A hail event, a roofing recommendation and an insurance decision answer different questions. Keep each part documented.
| Question | Who or what answers it | What to request |
|---|---|---|
| What changed after the storm? | Your observations and a property assessment. | Safe photos, the storm date you noted and documented roof-condition findings. |
| Does the roof need repair or replacement? | The assessed condition and roofing scope discussion. | An explanation of affected areas, surrounding condition and proposed options. |
| Is the work covered by insurance? | Your insurer and the policy terms. | Coverage guidance, claim requirements and written insurer decisions. |
| What work am I approving? | The roofing proposal. | Materials, work areas, exclusions and the process for approving additional findings. |
Yes. You can discuss the roof concern and assessment arrangements first. Ask your insurer separately about any reporting deadlines or policy requirements. A roofing assessment does not determine coverage or guarantee claim approval.
Request a Roof AssessmentDallas–Fort Worth roofing
Share your property ZIP code, a brief description of the concern and how to reach you. PAC will confirm coverage, availability and assessment arrangements.
Regular service hours: Monday–Friday, 7 AM–7 PM; Saturday, 7 AM–3 PM, Central Time. Emergency and storm service: 24 hours every day.